We collect the following information only as necessary to provide our medical coordination services:
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Personal Information — name, email address, phone number
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Medical Consultation Information — symptoms, medical history, consultation details, preferred medical institutions
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Health and Medical Information — information required for coordination with healthcare providers
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Access Analytics Data — IP address, browser type, device information, cookies
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Usage Logs — access dates, viewed pages, and user actions
We use collected information for the following purposes:
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Providing medical coordination services
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Communicating and coordinating with medical institutions
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Responding to inquiries
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Improving service quality
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Preventing unauthorized or fraudulent activities
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Sending necessary notifications
We do not use health information for marketing or unrelated purposes.
Health information is treated as sensitive personal data under many Asian privacy laws. We manage it with the following safeguards:
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Collected only with your consent
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Used only for medical coordination
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Shared only when necessary for healthcare support
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Access restricted to authorized personnel
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Protected through appropriate security measures
We do not share personal information with third parties except in the following situations:
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With your consent
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When coordination with medical institutions is required
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With service providers acting on our behalf under confidentiality obligations
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When required by applicable laws
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When necessary to protect life or safety in urgent medical situations
We do not sell or rent personal information.
We implement reasonable administrative, technical, and physical safeguards to protect personal and health information, including:
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Access control and authorization management
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Encryption and secure communication
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Monitoring and risk management
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Oversight of external service providers
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Regular review of security practices
Our website may use external services for analytics or content delivery. These services may collect technical data such as IP address or browser type. Please refer to each provider’s privacy policy for details.
We may use cookies to improve user experience and analyze website usage. You may disable cookies in your browser settings, though some features may not function properly.
Depending on the laws of your region (Japan, Hong Kong, Taiwan, Singapore, Thailand, Malaysia, Korea, etc.), you may have the following rights:
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Access to your personal information
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Correction or update requests
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Requests to restrict or stop use
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Deletion requests where legally permitted
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Withdrawal of consent
Hong Kong users may additionally submitAccess Requests and Correction Requests under the PDPO.
We may update this Privacy Policy when necessary. Changes become effective once posted on this website.
For questions or privacy‑related requests:
Contact:
Information: Premium Medical Japan Co., Ltd
Email:
premiummedicaljapan@gmail.com
Administrator:
SUMIKO MITA